Endpoint Commands and Information: Android

Use the command menu to perform various tasks on the endpoint and the Information tab to view detailed information about the endpoint.

Important:

The mobile device management commands might violate privacy or personal data protection regulations. Make sure you have the device owner's permission before sending a command.

Table 1. Endpoint Commands
Command	Description
Tasks > Remote Locate	Finds the device location on a map
Tasks > Remote Lock	Locks the device
Tasks > Reset Password	Replaces the password with a random ten character password Note: The Reset Password command can only apply once to Android 7 or later devices that have not set up a password. The Reset Password command does not support Android 11.
Tasks > Remote Wipe	Deletes all data on the device and the memory card, including all personal data, files, and apps. This feature also restores the device to factory settings.
Tasks > Update Now	Updates the latest components to the Security Agents Note: Update Now supports the following Security Agent versions: Windows: 6.5 or later Mac: 3.0.1093 or later Android: 9.6 or later

Table 2. Information Tab
Section	Description
Overview	Displays information such as the Security Agent status and where the Security Agent locates in the Security Agent Tree
Assigned Policy	(Available in Advanced Mode) Displays the policy that the endpoint applies Click the policy name to open the Configure Policy screen. For more information , see Android Policy Settings.
Endpoint Details	Displays system information such as the operating system and IP address of the endpoint
Security Agent Details	Displays information such as scan components and recent manual scan records
Recent Commands	Displays status information on the commands recently sent from the Worry-Free Services web console