Product Exclusion List

The Product Exclusion List outlines the Trend Micro products that the Windows Security Agent excludes from scanning.

Product Name

Installation Path Location

InterScan eManager 3.5x

HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\InterScan eMan­ager\CurrentVersion ProgramDirectory=

ScanMail eManager (Scan­Mail for Microsoft Exchange eManager) 3.11, 5.1, 5.11, 5.12

HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\ScanMail for Micro­soft Exchange eManager\CurrentVersion ProgramDirectory=

ScanMail for Lotus Notes (SMLN) eManager NT

HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\ScanMail for Lotus Notes\CurrentVersion AppDir= DataDir= IniDir=

InterScan Web Security Suite (IWSS)

HKEY_LOCAL_MACHINE\Software\TrendMicro\Interscan Web Security Suite Program Directory= C:\Program Files\Trend Mircro\IWSS

InterScan WebProtect

HKEY_LOCAL_MACHINE SOFTWARE\TrendMicro\InterScan WebProtect\CurrentVersion ProgramDirectory=

InterScan FTP VirusWall

HKEY_LOCAL_MACHINE SOFTWARE\TrendMicro\ InterScan FTP VirusWall\CurrentVersion ProgramDirectory=

InterScan Web VirusWall

HKEY_LOCAL_MACHINE SOFTWARE\TrendMicro\ InterScan Web VirusWall\CurrentVersion ProgramDirectory=

InterScan E-Mail VirusWall

HKEY_LOCAL_MACHINE SOFTWARE\TrendMicro\ InterScan E-Mail VirusWall\CurrentVersion ProgramDirectory={Installation Drive}:\INTERS~1

InterScan NSAPI Plug-In

HKEY_LOCAL_MACHINE SOFTWARE\TrendMicro\ InterScan NSAPI Plug-In\CurrentVersion ProgramDirectory=

InterScan E-Mail VirusWall

HKEY_LOCAL_MACHINE SOFTWARE\TrendMicro\ InterScan E-Mail VirusWall \CurrentVersion ProgramDirectory=

IM Security (IMS)

HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\IM Security\Current­Version HomeDir= VSQuarantineDir= VSBackupDir= FBArchiveDir= FTCFArchiveDir=

ScanMail for Microsoft Exchange (SMEX)

HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\ScanMail for Microsoft Exchange\CurrentVersion

TempDir=

DebugDir=

HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\ScanMail for

Microsoft Exchange\RealTimeScan\ScanOption

BackupDir=

MoveToQuarantineDir=

HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\ScanMail for

Microsoft Exchange\RealTimeScan\ScanOption\

Advance QuarantineFolder=

HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\ScanMail for

Microsoft Exchange\RealTimeScan\IMCScan\ScanOption

BackupDir= MoveToQuarantineDir=

HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\ScanMail for

Microsoft Exchange\RealTimeScan\IMCScan\ScanOption\

Advance QuarantineFolder=

HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\ScanMail for

Microsoft Exchange\ManualScan\ScanOption

BackupDir=

MoveToQuarantineDir=

HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\ScanMail for

Microsoft Exchange\QuarantineManager

QMDir=

Get exclusion.txt file path from:

HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\ScanMail for

Microsoft Exchange\CurrentVersion\HomeDir

Go to HomeDir path (for example, C:\Program Files\Trend Micro\Messaging Security Agent\).

Open exclusion.txt

C:\Program Files\Trend Micro\Messaging Security Agent\Temp\

C:\Program Files\Trend Micro\Messaging Security Agent\storage\quarantine\

C:\Program Files\Trend Micro\Messaging Security Agent\storage\backup\

C:\Program Files\Trend Micro\Messaging Security Agent\storage\archive\

C:\Program Files\Trend Micro\Messaging Security Agent\SharedResPool