What should I do when Behavior Monitoring and Ransomware Protection are not working?

To resolve this issue, perform any of the following steps.

Check that the Unauthorized Change Prevention Service is enabled.
1. Go to the Configure Policy screen by performing one of the following:
  - Classic Mode: Go to SECURITY AGENTS and select a group. Click > Configure Policy.
  - Advanced Mode: Go to POLICIES > Policy Management. Click Add or click an existing policy.
2. Go to Target and Service Settings.
3. Check that the Unauthorized Change Prevention Service is enabled on the required platforms.
Check that Behavior Monitoring and Ransomware Protection settings are enabled.
1. Go to the Configure Policy screen by performing one of the following:
  - Classic Mode: Go to SECURITY AGENTS and select a group. Click > Configure Policy.
  - Advanced Mode: Go to POLICIES > Policy Management. Click Add or click an existing policy.
2. Click Windows.
3. Go to Behavior Monitoring.
4. Check that Behavior Monitoring and all Ransomware Protection settings are enabled.