Accessing the Console Flyover

The Security Agent Console Flyover opens when you hover your mouse pointer over the small icon on the bottom right of the Security Agent console.

Table 1. Console Flyover Icons





Connected to the Worry-Free Business Security Services server

Not connected to the Worry-Free Business Security Services server, but real-time scan is still running. The pattern file may not be up to date. Right-click the agent icon in the Windows Task Bar and click Update Now.

Smart Scan

Connected to the Scan Server

Connected to Trend Micro Smart Protection Network

Unable to connect to the Scan Server or Smart Protection Network; protection is reduced as Security Agents are unable to send scan queries.


Verify that the Smart Scan service TMiCRCScanService is running and that Security Agents are connected to the Worry-Free Business Security Services server.

Smart Scan is disabled. Using Conventional Scan

Application Control


Lockdown in progress: Application Control is scanning the endpoint to create a complete application inventory.

Lockdown: Only applications installed during the last inventory scan or that the administrator added to an Allowed rule can execute


All other features