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Introducing Worry-Free Business Security Standard and Advanced
- Overview of Trend Micro Worry-Free Business Security
- New in this Release (WFBS 9.0 SP3)
- Key Features and Benefits
- Benefits of Protection
- Understanding Threats
Getting Started
- The Worry-Free Business Security Network
- Security Server
  - Scan Server
- Agents
- Web Console
Installing Agents
- Security Agent Installation
- Security Agent Installation Methods
- Messaging Security Agent Installation
  - Messaging Security Agent Installation Requirements
  - Installing the Messaging Security Agent (Advanced only)
- Removing Agents
Managing Groups
- Groups
- Adding Groups
- Adding Agents to Groups
- Moving Agents
- Replicating Settings
  - Replicating Security Agent Group Settings
  - Replicating Messaging Security Agent Settings (Advanced only)
- Importing and Exporting the Settings of Security Agent Groups
  - Exporting Settings
  - Importing Settings
Managing Basic Security Settings for Security Agents
- Summary of Basic Security Settings for Security Agents
- Scan Methods
  - Configuring Scan Methods
- Real-time Scan for Security Agents
  - Configuring Real-time Scan for Security Agents
- Firewall
- Web Reputation
  - Configuring Web Reputation for Security Agents
- URL Filtering
  - Configuring URL Filtering
- Approved/Blocked URLs
  - Configuring Approved/Blocked URLs
- Behavior Monitoring
  - Configuring Behavior Monitoring
- Trusted Program
  - Configuring Trusted Program
- Device Control
  - Configuring Device Control
- User Tools
  - Configuring User Tools
- Agent Privileges
  - Configuring Agent Privileges
- Quarantine Directory
  - Configuring the Quarantine Directory
Managing Basic Security Settings for Messaging Security Agents (Advanced Only)
- Messaging Security Agents
  - How the Messaging Security Agent Scans Email Messages
  - Default Messaging Security Agent Settings
- Real-Time Scan for Messaging Security Agents
  - Configuring Real-time Scan for Messaging Security Agents
- Anti-Spam
  - Email Reputation
    - Configuring Email Reputation
  - Content Scanning
    - Configuring Content Scanning
    - Approved and Blocked Senders Lists
- Content Filtering
- Data Loss Prevention
- Attachment Blocking
  - Configuring Attachment Blocking
- Web Reputation
  - Configuring Web Reputation for Messaging Security Agents
- Mobile Security
- Quarantine for Messaging Security Agents
- Notification Settings for Messaging Security Agents
  - Configuring Notification Settings for Messaging Security Agents
- Configuring Spam Maintenance
  - Managing the End User Quarantine
- Trend Micro Support/Debugger
  - Generating System Debugger Reports
- Real-time Monitor
  - Working with Real-time Monitor
- Adding a Disclaimer to Outbound Email Messages
Managing Scans
- About Scans
- Real-time Scan
- Manual Scan
  - Running Manual Scans
- Scheduled Scan
  - Configuring Scheduled Scans
- Scan Targets and Actions for Security Agents
- Scan Targets and Actions for Messaging Security Agents
Managing Updates
- Update Overview
- Updatable Components
  - Hot Fixes, Patches, and Service Packs
- Security Server Updates
- Security Agent and Messaging Security Agent Updates
- Update Agents
  - Configuring Update Agents
Managing Notifications
- Notifications
- Configuring Events for Notifications
  - Token Variables
Using Outbreak Defense
- Outbreak Defense Strategy
  - Configuring Outbreak Defense
  - Outbreak Defense Current Status
- Vulnerability Assessment
  - Configuring Vulnerability Assessment
  - Running On-Demand Vulnerability Assessments
- Damage Cleanup
  - Running On-Demand Clean Up
Managing Global Settings
- Global Settings
- Configuring Internet Proxy Settings
- Configuring SMTP Server Settings
- Configuring Desktop/Server Settings
- Configuring System Settings
Using Logs and Reports
- Logs
  - Using Log Query
- Reports
- Performing Maintenance Tasks for Reports and Logs
Performing Administrative Tasks
- Changing the Web Console Password
- Working with Plug-in Manager
- Managing the Product License
- Participating in the Smart Feedback Program
- Changing the Agent’s Interface Language
- Saving and Restoring Program Settings
- Uninstalling the Security Server
Using Management Tools
- Tool Types
- Installing the Trend Micro Remote Manager Agent
- Saving Disk Space
- Moving the Scan Server Database
- Restoring Encrypted Files
- Using the ReGenID Tool
- Managing SBS and EBS Add-ins
  - Installing the SBS and EBS Add-ins Manually
  - Using the SBS or EBS Add-ins
Security Agent Icons
- Checking the Security Agent Status
- Viewing Security Agent Icons on the Windows Task Bar
- Accessing the Console Flyover
IPv6 Support in WFBS
- IPv6 Support for WFBS and Security Agents
- Configuring IPv6 Addresses
- Screens That Display IP Addresses
Getting Help
- The Trend Micro Knowledge Base
- Contacting Trend Micro
  - Case Diagnostic Tool
  - Speeding Up the Support Call
- Sending Suspicious Content to Trend Micro
- Threat Encyclopedia
- TrendLabs
- Documentation Feedback
Product Terminology and Concepts
- Critical Patch
- Hot Fix
- IntelliScan
- IntelliTrap
- Intrusion Detection System
- Keywords
- Patch
- Regular Expressions
- Scan Exclusion Lists
- Service Pack
- Trojan Port
- Uncleanable Files

Decrypting and Restoring Files on the Security Agent

Open a command prompt and navigate to <Security Agent installation folder>.
Run VSEncode.exe by typing the following:
VSEncode.exe /u

This parameter opens a screen with a list of files found under <Security Agent installation folder>\SUSPECT\Backup.

Administrators can restore files classified as spyware/grayware from the Spyware/Grayware tab. The screen displays a list of files found under: <Security Agent installation folder>\BackupAS.
Select a file to restore and click Restore. The tool can only restore one file at a time.
In the screen that opens, specify the folder where to restore the file.
Click Ok. The file is restored to the specified folder.
Note:
It might be possible for the agent to scan the file again and treat it as infected as soon as the file is restored. To prevent the file from being scanned, add it to the scan exclusion list. See Scan Targets and Actions for Security Agents.
Click Close when you have finished restoring files.