Configuring Quarantine Directories

Configure the quarantine directories on the Microsoft Exchange Server. The quarantine directory will be excluded from scanning.


Quarantine directories are file-based and do not reside on the Information Store.

The Messaging Security Agent quarantines email messages according to configured actions. The following are the quarantine directories:

  • Antivirus: Quarantines email messages containing virus/malware, spyware/grayware, worms, Trojans, and other malicious threats.

  • Anti-spam: Quarantines spam and phishing email.

  • Attachment blocking: Quarantines email messages containing restricted attachments.

  • Content filtering: Quarantines email messages containing restricted content.

By default, all directories have the same paths (<Messaging Security Agent installation folder>\storage\quarantine). You can change the paths for each or all of the directories.

  1. Navigate to Security Settings.
  2. Select a Messaging Security Agent.
  3. Click Configure Settings.

    A new screen appears.

  4. Click Quarantine > Directory.

    A new screen appears.

  5. Set the path for the following quarantine directories:
    • Antivirus

    • Anti-Spam

    • Content Filtering

    • Attachment Blocking

  6. Click Save.