Smart Feedback

Trend Micro Smart Feedback provides continuous communication between Trend Micro products and its 24/7 threat research centers and technologies. Each new threat identified through every single customer's routine reputation check automatically updates all Trend Micro threat databases, blocking any subsequent customer encounters of a given threat.

By continuously processing the threat intelligence gathered through its extensive global network of customers and partners, Trend Micro delivers automatic, real-time protection against the latest threats and provides "better together" security, much like an automated neighborhood watch that involves the community in the protection of others. Because the gathered threat information is based on the reputation of the communication source, not on the content of the specific communication, the privacy of a customer's personal or business information is always protected.

Samples of information sent to Trend Micro:

  • File checksums

  • Websites accessed

  • File information, including sizes and paths

  • Names of executable files

You can terminate your participation to the program anytime from the web console.

For details, see Participating in the Smart Feedback Program.


You do not need to participate in Smart Feedback to protect your clients. Your participation is optional and you may opt out at any time. Trend Micro recommends that you participate in Smart Feedback to help provide better overall protection for all Trend Micro customers.

For more information on the Smart Protection Network, visit: