Uninstalling Agents from the Web Console

When uninstalling the Messaging Security Agent, the IIS Admin service/Apache server and all related services will automatically be stopped and restarted.

  1. Navigate to Security Settings.
  2. To uninstall Security Agents, select a group and then select the agents. To uninstall a Messaging Security Agent, select it.
    Tip: To select multiple, adjacent Security Agents, click the first agent in the range, hold down the SHIFT key, and then click the last agent in the range. To select a range of non-contiguous agents, click the first agent in the range, hold down the CTRL key, and then click the agents you want to select.
  3. Click Manage Client Tree > Remove Group/Client.

    A new screen appears.

  4. Click Uninstall the selected agent(s).
  5. Click Apply.

    A popup screen appears and displays the number of uninstall notifications that were sent by the server and the number of agents that received the notification.


    For a Messaging Security Agent, type the corresponding Microsoft Exchange server account name and password when prompted.

  6. Click OK.
  7. To verify that the agent has been uninstalled, refresh the Security Settings screen. The agent should no longer appear on the Security Groups Tree.

    If the Security Agent uninstallation fails, see Using the SA Uninstall Tool.