Live Status

Use the Live Status screen to get an overall view of the threat security of your network.

The refresh rate for information displayed in the Live Status screen varies per section. In general, the refresh rate is between 1 to 10 minutes. To manually refresh the screen information, click your browser’s Refresh button.

Understanding Icons

Icons warn you if any action is necessary. Expand a section to view more information. You can also click the items in the table to view specific details. To find more information about specific clients, click the number links that appear in the tables.

Table 1. Live Status Icons
Icon	Description
	Normal Only a few clients require patching. The virus, spyware, and other malware activity on your devices and network represent an insignificant risk.
	Warning Take action to prevent further risk to your network. Typically, a warning icon means that you have a number of vulnerable computers that are reporting too many virus or other malware incidents. When a Yellow Alert is issued by Trend Micro, the warning displays for Outbreak Defense.
	Action required A warning icon means that the administrator must take action to solve a security issue.

The information displayed on the Live Status screen is generated by WFBS and based on data collected from clients.

Threat Status

This section shows the following information:

Table 2. Threat Status Sections and Displayed Information
Section	Description
Outbreak Defense	A possible virus outbreak on your network.
Antivirus	Configured from the notification, the status icon changes to display the Warning icon. If you must take action: The Security Agent did not successfully perform the action it was set up to perform. Click the number link to view detailed information about computers on which the Security Agent was unable to perform and take an action. Real-time scanning is disabled on Security Agents. Click Enable Now to start Real-time scanning again. Real-time scanning is disabled on the Messaging Security Agent.
Anti-spyware	Displays the latest spyware scan results and spyware log entries. The Number of Incidents column of the Spyware Threat Incidents table displays the results of the latest spyware scan. To find more information about specific clients, click the number link under the Incidents Detected column of the Spyware Threat Incidents table. From there, you can find information about the specific spyware threats that are affecting your clients.
Anti-spam	Click the High, Medium, or Low link to be redirected to the configuration screen for the selected Microsoft Exchange server where you can set the threshold level from the Anti-spam screen. Click Disabled to be redirected to the appropriate screen. This information is updated on an hourly basis.
Web Reputation	Potentially dangerous websites as determined by Trend Micro.
URL Filtering	Restricted websites as determined by the administrator.
Behavior Monitoring	Violations of the behavior monitoring policies.
Network Viruses	Detections determined by the firewall settings.
Device Control	Restricts access to USB devices and network drives Note: WFBS supports all kinds of storage devices that connect through a USB interface, except smartphones and digital cameras.

System Status

This section shows information regarding the updated components and free space on clients where agents are installed.

Table 3. System Status Sections and Displayed Information
Section	Description
Component Updates	The status of component updates for the deployment of updated components to agents.
Smart Scan	The Security Agents that cannot connect to the Scan Server. Note: The Scan Server is a service hosted on the Security Server.
Unusual system events	Disk space information about clients that are functioning as servers (running server operating systems).

You can customize the parameters that trigger the Web Console to display a Warning or Action Required icon from Administration > Notifications.

License Status

This section shows information about the status of your product license, specifically expiration information.

Live Status Update Intervals

To understand how often Live Status information will be updated, see the following table.

Table 4. Live Status Update Intervals
Item	Update Interval (minutes)	Agent Sends Logs to Server After... (minutes)
Outbreak Defense	3	N/A
Antivirus	1	Security Agent: Immediate Messaging Security Agent: 5
Anti-spyware	3	1
Anti-spam	3	60
Web Reputation	3	Immediate
URL Filtering	3	Immediate
Behavior Monitoring	3	2
Network Viruses	3	2
Device Control	3	2
Smart Scan	60	N/A
License	10	N/A
Component Updates	3	N/A
Unusual System Events	10	When the listening service TmListen is started