Accessing the Console Flyover

The Security Agent Console Flyover will open when hovering your mouse pointer over the small icon on the bottom right of the Security Agent console.



The following table lists the Console Flyover icons and their meanings:

Table 1. Console Flyover Icons

Feature

Icon

Meaning

Connection



Connected to the Security Server



Not connected to the Security Server, but real-time scan is still running. The pattern file may not be up to date. Right-click the agent icon in the Windows Task Bar and click Update Now.

Location



In Office (Internal network)



Out of Office (External network)

Real Time Scan



On



Off

POP3 Email Scan



On



Off

Smart Scan



Connected to Trend Micro Smart Protection Network



Unable to connect to the Smart Protection Network; protection is reduced as Security Agents are unable to send scan queries.

Note:

Verify that the Smart Scan service TMiCRCScanService is running and that Security Agents are connected to the Security Server.



Smart Scan is disabled. Using Conventional Scan

  • Firewall

  • Web Reputation

  • URL Filtering

  • Behavior Monitoring

  • Device Control

  • Predictive Machine Learning



On



Off