Using Notifications

To minimize the amount of time administrators need to monitor Worry-Free Business Security and to ensure administrators receive early warnings via email about looming outbreak situations, set the server to send notifications whenever there are abnormal events on the network.

By default, all events listed on the Notifications screen are selected and trigger the server to send a notification to administrators.

Table 1. Action Required Notifications

Event Type

Description

Threat Events

Antivirus - Threats unresolved

Actions taken against virus/malware threats were unsuccessful.

The detection count does not include the following scan action: Passed a potential security risk

Antivirus - Real-time Scan disabled on endpoints

Real-time Scan is disabled on endpoints.

Antivirus - Real-time Scan disabled on Exchange server(s)

Real-time Scan is disabled on Exchange servers.

Antispyware - Detections requiring device restart

Endpoints with spyware/grayware detections need to restart to completely remove the threats.

System Events

Update - Outdated agents

Outdated Security Agents require component updates.

Update - Outdated Messaging Security Agents

Outdated Messaging Security Agents require component updates.

Update - Outdated Smart Scan Pattern

Outdated Smart Scan Pattern requires pattern updates.

Update - Outdated Security Server Components

Outdated Security Server requires component updates.

Smart Protection Services - Service unavailable

Security Agents configured for Smart Scan cannot connect to the Smart Protection Services or the service is not available.

Resource shortage - Remaining disk space

Remaining disk space on the Security Server is less than the specified percentage.

License Events

License - Expired

License expired.

License - Expiring in less than 60 days

License is going to expire soon.

License - Seat usage is more than 110%

Seat usage is greater than 110%.

License - Seat usage is more than 100%

Seat usage is greater than 100%.

Table 2. Warning Notifications

Event Type

Description

Threat Events

Antivirus - Virus detections on endpoints exceed:

Virus/Malware threats detected on endpoints exceed the specified number within the specified time period.

Antivirus - Virus detections on Exchange servers exceed:

Virus/Malware threats detected on Exchange servers exceed the specified number within the specified time period.

Antispyware - Spyware/grayware detections exceed:

Spyware/Grayware threats detected on endpoints exceed the specified number within the specified time period.

Antispam - Spam detections in total messages received exceed:

Spam detections in total messages received exceed the specified percentage.

Web Reputation - URL violations exceed:

URL violations exceed the specified number within the specified time period.

URL Filtering - URL violations exceed:

URL violations exceed the specified number within the specified time period.

Predictive Machine Learning - Unknown threat detections exceed:

Unknown threat detections exceed the specified number within the specified time period.

Behavior Monitoring - Behavior Monitoring violations exceed:

Behavior Monitoring violations exceed the specified number within the specified time period.

Network virus - Network virus detections exceed:

Network virus detections exceed the specified number within the specified time period.

Device Control - Device Control violations exceed:

Device Control violations exceed the specified number within the specified time period.