Manually Wiping Devices

  1. Go to Devices.
  2. Select a Messaging Security Agent.
  3. Click Configure Policy.

    A new screen appears.

  4. Click Mobile Security > Device Wipe.

    A new screen appears.

  5. Click Select Devices.

    A new screen appears.

  6. Type a device owner's name and click Search to find their device.
  7. If the device is available to wipe, select the device and click Wipe.
    Note:

    It is not possible to select a device if the device status after a search is Wipe successful or Wipe pending.