Security Server IPv6 Requirements

The IPv6 requirements for the Security Server are as follows:

  • If the server will manage IPv4 and IPv6 agents, it must have both IPv4 and IPv6 addresses and must be identified by its host name. If a server is identified by its IPv4 address, pure IPv6 agents cannot connect to the server. The same issue occurs if pure IPv4 clients connect to a server identified by its IPv6 address.

  • If the server will manage only IPv6 agents, the minimum requirement is an IPv6 address. The server can be identified by its host name or IPv6 address. When the server is identified by its host name, it is preferable to use its Fully Qualified Domain Name (FQDN). This is because in a pure IPv6 environment, a WINS server cannot translate a host name to its corresponding IPv6 address.

  • Verify that the host machine’s IPv6 or IPv4 address can be retrieved using, for example, the “ping” or “nslookup” command.

  • If you are installing the Security Server to a pure IPv6 computer, set up a dual-stack proxy server that can convert between IPv4 and IPv6 addresses (such as DeleGate). Position the proxy server between the Security Server and the Internet to allow the server to successfully connect to Trend Micro hosted services, such as the ActiveUpdate server, the Online Registration website, and Smart Protection Network.