Security Agent Installation and IPv6 Support

This topic discusses considerations when installing the Security Agent to dual-stack or pure IPv6 clients.

Operating System

The Security Agent can only be installed on the following operating systems that support IPv6 addressing:

  • Windows Server 2008/2008 R2 (all editions)

  • Windows 7 (all editions)

  • Windows SBS 2008/2011

  • Windows 8.1 (all editions)

  • Windows 10 (all editions)

  • Windows Server 2012/2012 R2 (all editions)

  • Windows Server 2016 (Standard, Datacenter, Essentials)

Visit the following website for a complete list of system requirements:

http://docs.trendmicro.com/en-us/smb/worry-free-business-security.aspx

Supported Installation Methods

All of the available installation methods can be used to install the Security Agent on pure IPv6 or dual-stack clients. For some installation methods, there are special requirements to install the Security Agent successfully.

Table 1. Installation Methods and IPv6 Support

Installation Method

Requirements/Considerations

Internal Web Page and Email Notification Install

If you are installing to a pure IPv6 client, the Security Server must be dual-stack or pure IPv6 and its host name or IPv6 address must be part of the URL.

For dual-stack clients, the IPv6 address that displays in the installation status screen depends on the option selected in the Preferred IP Address section in Administration > Global Settings > Desktop/Server tab.

Vulnerability Scanner and Remote Install

A pure IPv6 Security Server cannot install the Security Agent on pure IPv4 clients. Similarly, a pure IPv4 Security Server cannot install the agent on pure IPv6 clients.

Security Agent IP Addresses

A Security Server installed in an environment that supports IPv6 addressing can manage the following Security Agents:

  • A Security Server installed on a pure IPv6 client can manage pure IPv6 Security Agents.

  • A Security Server installed on a dual-stack client and has been assigned both IPv4 and IPv6 addresses can manage pure IPv6, dual-stack, and pure IPv4 Security Agents.

After you install or upgrade Security Agents, the agents register to the Security Server using an IP address.

  • Pure IPv6 Security Agents register using their IPv6 address.

  • Pure IPv4 Security Agents register using their IPv4 address.

  • Dual-stack Security Agents register using either their IPv4 or IPv6 address. You can choose the IP address that these agents will use in the Preferred IP Address section in Administration > Global Settings > Desktop/Server tab.