Retrieving ARP Results

Purpose: Retrieve ARP results to verify the gateway configuration or to troubleshoot gateway connectivity.

Location: Gateways > (Selected Gateway) > Gateway Information > Tools

  1. Click on the ARP tool icon.
  2. Perform the appropriate action:
    • Click on Get ARP to retrieve ARP information.
    • Click on Clear ARP Cache to clear the gateway's ARP cache.

      This does not clear the current page history.

  3. View the ARP cache results at the bottom of the page.
    • The following information displays: IPv4 address, host name (if available), MAC address, interface
    • A maximum of 100 rows is displayed.
    • Click Get ARP to retrieve the ARP cache again.
    • If you leave the Tools screen, result histories are cleared from the page.