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Trend Vision One Data Privacy, Security, and Compliance
What's New
- September 2023
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- March 2023
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Introduction
- Trend Vision One
- Checking the Trend Vision One Service Status
  - SERVICE LEVEL OBJECTIVES FOR TREND VISION ONE (herein this “SLO”)
Getting Started
- Getting Started with Trend Vision One
- Getting Started with Vulnerability Assessment
Risk Insights
- Executive Dashboard
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- Security Dashboard
  - Customizing the Security Dashboard
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XDR Threat Investigation
- Detection Model Management
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    - Adding Exceptions
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- Troubleshooting Zero Trust Secure Access
Assessment
- Cyber Risk Assessment
Endpoint Security Operations
- Endpoint Inventory 2.0
- Endpoint Inventory
  - Getting Started with XDR for Endpoints
  - Managing the Endpoint List in Endpoint Inventory 1.0
    - Endpoint List Settings in Endpoint Inventory 1.0
- Endpoint Policies
- Trend Cloud One - Endpoint & Workload Security
Endpoint Security Operations (for Standard Endpoint and Server & Workload Protection)
- Getting Started with Trend Vision One Endpoint Security
- Endpoint Inventory
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- Server & Workload Protection
Cloud Security Operations
- Trend Vision One Container Security
- XDR for Containers
  - Getting Started with XDR for Containers
Network Security Operations
- Network Inventory
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Email Security Operations
- Email Account Inventory
  - Email Sensor Management
Mobile Security Operations
- Getting Started with Mobile Security
- Using Mobile Security in Conjunction with MDM Solutions or Azure AD
- Using Mobile Device Director
Service Management
- Product Connector
  - Connecting a Product
  - Required Settings on Supported Products
- Product Instance
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Administration
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- Support Settings
  - Enabling Hypersensitive Mode
Getting Help and Troubleshooting
- Help and Support
  - Creating a Support Case
- Self-Diagnosis

Exceptions

Exceptions exclude specified objects and events from detection models, helping to eliminate false positives and reduce alert fatigue.

There are two types of exceptions:

Custom exceptions are created in the Detection Model Management app and use target, event source, and match criteria to define the objects and events to be excluded from detections.

Click +Add to create a custom exception.
Context menu exceptions are created from the context menu in Workbench and Observed Attack Techniques and use the detection model filter and match criteria to define the objects and events to be excluded from detections.

Note:

Exceptions are not supported for custom models. Objects excluded from normal detection models may still trigger alerts for custom models.

The following table outlines the information available on the Exceptions tab.

Column	Description
Exception ID	The unique identifier of the exception
Name	The user-defined name of the exception Note: Context menu exceptions do not have names.
Targets	The locations of the objects or events excluded from detections
Event source / Filter	Event source: The types of events excluded from detections (custom exceptions) Filter: The detection model filter that identified the object as a threat indicator (context menu exceptions)
Match criteria	The objects or events excluded from detections
Description	The user-defined information about the exception
Last updated	The date and time the exception was last updated
Created/Updated by	The user who created or last updated the exception