Determine why a Windows endpoint does not connect to Trend Vision One using the XDR endpoint checker tool.
The XDR endpoint checker tool supports the following browsers:
Google Chrome (the newest and the most recent version)
Mozilla Firefox (the newest and the most recent version)
Microsoft Edge (Chromium-based) (the newest and the most recent version)
Opera
Microsoft Internet Explorer 11
If your endpoint does not have a supported web browser, use XDR Endpoint Checker from the command line instead.