Use snapshots taken before running the image setup tool to run agent updates on
virtual desktops.
-
Revert the virtual template base image to the snapshot you made before running
ImageSetup.exe
-
With an active Internet connection, start or restart the virtual machine.
The agent will check for updates on boot.
-
In C:\Program Files (x86)\Trend Micro\Endpoint
Basecamp\log\EndpointBasecamp.log, check
get_upgrade_actions to verify that the update completed
successfully.
-
Once the update completes successfully, create a new snapshot for future
updates.
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Run the image setup tool as normal.
For more information, see Deploying the Agent Installer to Virtual Desktops.