Discover how to install the Service Gateway virtual appliance on VMware
ESXi.
Verify that system requirements are met. For more information, see
Service Gateway Appliance System Requirements.
-
Go to and click the Service Gateway Management 2.0
tab.
-
Click Download Virtual Appliance.
The Service Gateway Virtual Appliance panel
appears.
-
Select VMware ESXi (OVA), and then select I
agree to the End User License Agreement. Click Download Disk
Image to download an OVA file.
Tip:
Copy the registration token for later steps. The registration token
will expire within 24 hours if not used.
-
Create a virtual machine.
-
On VMware ESXi, go to and click Create / Register VM.
-
Select Deploy a virtual machine from an OVF or OVA
file and click Next.
-
Specify a name for the Service Gateway virtual appliance, select the OVA
file, and click Next.
-
Select the disk location and click Next.
-
Specify deployment options and click Next.
-
Review the settings and click Finish.
-
Click Power on to start the virtual machine.
Service installation during the first launch of the appliance takes
approximately 10 minutes.
-
On the Service Gateway virtual appliance, log on to the Command Line
Interface (CLI) with the default credentials.
User name: admin
Password: V1SG@2021
-
Change your password.
-
Type enable and press the ENTER
key to enable administrative commands. Provide your password when asked.
The command prompt changes from > to #.
-
Use the configure command to configure the required
network settings, such as the IP address and DNS settings.
-
Type the following command to register the Service Gateway virtual appliance
to Trend Vision One.
register <registration_token>
You can obtain the token from the same screen you download the
virtual appliance on Trend Vision One
(step 3).
Important:
The virtual appliance only supports UTC time. Ensure your
hypervisor is correctly configured.
Note:
-
If your environment uses a local Network Time Protocol (NTP)
server, make sure the NTP server synchronizes with the local time for successful
registration.
-
Trend Micro
recommends using an SSH client to easily copy and paste the registration
token.
-
Use the CLI to configure other settings, if required.
For more information on available commands, see Service Gateway CLI Commands.