Discover how to install the Service Gateway virtual appliance on VMware
Verify that system requirements are met. For more information, see
Service Gateway Appliance System Requirements.
Go to and click the Service Gateway Management 2.0
Click Download Virtual Appliance.
The Service Gateway Virtual Appliance panel
Select VMware ESXi (OVA), and then select I
agree to the End User License Agreement. Click Download Disk
Image to download an OVA file.
Copy the registration token for later steps. The registration token
will expire within 24 hours if not used.
Create a virtual machine.
On VMware ESXi, go to and click Create / Register VM.
Select Deploy a virtual machine from an OVF or OVA
file and click Next.
Specify a name for the Service Gateway virtual appliance, select the OVA
file, and click Next.
Select the disk location and click Next.
Specify deployment options and click Next.
Review the settings and click Finish.
Click Power on to start the virtual machine.
Service installation during the first launch of the appliance takes
approximately 10 minutes.
On the Service Gateway virtual appliance, log on to the Command Line
Interface (CLI) with the default credentials.
User name: admin
Change your password.
Type enable and press the ENTER
key to enable administrative commands. Provide your password when asked.
The command prompt changes from > to #.
Use the configure command to configure the required
network settings, such as the IP address and DNS settings.
Type the following command to register the Service Gateway virtual appliance
to Trend Vision One.
You can obtain the token from the same screen you download the
virtual appliance on Trend Vision One
The virtual appliance only supports UTC time. Ensure your
hypervisor is correctly configured.
If your environment uses a local Network Time Protocol (NTP)
server, make sure the NTP server synchronizes with the local time for successful
recommends using an SSH client to easily copy and paste the registration
Use the CLI to configure other settings, if required.
For more information on available commands, see Service Gateway CLI Commands.