Instructions on how to use the Command Line Interface (CLI) to deploy a Service
Gateway virtual appliance with Microsoft Hyper-V.
Verify that system requirements are met. For more information, see
Service Gateway Appliance System Requirements.
Go to and click the Service Gateway Management
Click Download Virtual Appliance.
The Service Gateway Virtual
Appliance panel appears.
Select Microsoft Hyper-V (VHD), and then
select I agree to the End User License Agreement. Click
Download Disk Image to download an VHD file in a
Copy the registration token for later steps. The
registration token will expire within 24 hours if not used.
Extract the VHD file using a ZIP extractor.
Create a virtual machine.
On Hyper-V Manager, right-click on your machine and .
Specify a name for the Service Gateway virtual appliance and
Specify Generation 1 and click
Specify the amount of memory needed for the VM based on the
system requirements, and then click Next.
Specify the network connection that the VM will use, and
then click Next.
Click Use an existing virtual hard
disk, and then click
Navigate to the location where you extracted the VHD file,
select the file, and then click Open.
Review the settings, and then click
From the Hyper-V Manager
Virtual Machines list, right-click on the Service
Gateway virtual appliance and click
Click Processor, specify the
number of virtual processors, and then click
From the Hyper-V Manager
Virtual Machines list, right-click on the Service Gateway
virtual appliance and click Connect.
Click Start to start the virtual machine.
Service installation during the first launch of the appliance
takes approximately 10 minutes.
On the Service Gateway virtual appliance, log on to the Command Line
Interface (CLI) with the default credentials.
User name: admin
Change your password.
Type enable and press the
ENTER key to enable administrative commands. Provide
your password when asked.
The command prompt changes from > to #.
Use the configure command to configure the
required network settings, such as the IP address and DNS settings.
Type the following command to register the Service Gateway virtual
appliance to Trend Vision One.
You can obtain the token from the same screen you
download the virtual appliance on Trend Vision One (step
The virtual appliance only supports UTC time. Ensure your
hypervisor is correctly configured.
If your environment uses a local Network Time
Protocol (NTP) server, make sure the NTP server synchronizes
with the local time for successful registration.
Trend Micro recommends using an SSH client to easily
copy and paste the registration token.
Use the CLI to configure other settings, if required.
For more information on available commands, see Service Gateway CLI Commands.