Frequently asked support and security questions for Virtual Network Sensor.
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If the Virtual Network Sensor has successfully deployed, the results show as good for Trend Vision One, Virtual Network Sensor, and Network Analytics.
If your virtual appliance deployment is unsuccessful, you can first check the Firewall Exceptions for Virtual Network Sensor.
You can also troubleshoot with the following CLI commands. For more information, see Virtual Network Sensor CLI Commands.
show network management: IP settings
ping: network connectivity
register: to verify if the business ID for Trend Vision One and the Company ID of your Virtual Network Sensor are the same
If Trend Vision One and the Virtual Network Sensor are connected, the search results return ruleId: 2246 and ruleName: DEMO RULE - HTTP (Request).
Arguments with angle brackets (< >) are required. Arguments with square brackets ([ ]) are optional.
The command registers your Virtual Network Sensor by default to the Trend Vision One account that was used to download the OVA file.
To register your Virtual Network Sensor to a Trend Vision One account that is different from the account you used to download the OVA file, go to Network Inventory > Virtual Network Sensors. Remove the Virtual Network Sensor from the original account, and then obtain a new registration token from Trend Micro.