View information about devices and manage devices on the Devices tab.
You can view the following information on the Devices tab.
Data |
Description |
---|---|
Device |
Device information in the following format: Owner's name + Brand + Model Example: John Doe's Apple iPhone 7
|
Agent status |
The status of the Mobile Agent
|
|
The operating system running on the device When using Intune integration, Operating system also includes the enrollment profile type of the device running Android. Note:
Mobile Security supports the following Android management solution and enrollment profile types:
|
Ownership |
Whether the device is corporate-owned or personally-owned in Intune integration |
Risk level |
The risk level that Mobile Agent assigns to the device based on the scan result
|
Policy |
The policy that the device applies |
User |
The owner of the device |
Last scanned |
The time when the device was last scanned |
You can perform the following actions on the Devices tab.
Action |
Description |
---|---|
Filter device data |
Use the following drop-down lists and the search box to locate specific device data:
|
Unenroll devices |
Select one or more devices from the list and click Unenroll Device. Note:
Trend Micro recommends unenrolling devices that have been transferred to other users or made obsolete. |
View device details |
Click a device name. View information about the device hardware, operating system, and security profile. You can also click the links to access information about the most recent detections. If a device's risk level is Medium or High,
you can click |
Wipe devices |
Click the Wipe action icon This action applies to Android devices using Intune integration only. The Wipe action restores devices to their factory defaults, permanently deletes all data from the devices, and removes the devices from the Mobile Inventory list. Note:
Mobile Security cannot remotely wipe Android devices with the Personally-owned devices with work profile type. |
Lock devices |
Click the Remote Lock action icon This action applies to Android devices using Intune integration only. The Remote Lock action locks a device. To unlock the device, the device owner needs to enter their passcode. Note:
Mobile Security cannot remotely wipe Android devices that do not have a PIN or password configured. |