Mobile Device Permission Requirements

Allow the necessary mobile platform permissions to ensure all Mobile Security features function properly.

The following tables outline the permissions that you must allow for Android and iOS/iPadOS devices.

Note:

Users must manually grant permissions to permissions and services not managed by your MDM solution.

Table 1. Android Permission Requirements

Permission/Service

Related Usage

Managed by MDM Solution

Storage

(Android 10 and earlier)

Used to access internal storage for file scanning

Yes

Managed Storage

(Android 11 and later)

Used to access internal storage for file scanning

No

Location

Used to perform Wi-Fi scanning

Yes

Ignore Battery Optimization

Used top provide continuous protection

No

Accessibility

Used for Web Reputation analysis

Partial

VPN

Used for Web Reputation analysis

Partial

Table 2. iOS/iPadOS Permission Requirements

Permission/Service

Related Usage

Managed by MDM Solution

Location

Used to perform Wi-Fi scanning

No

Push Notifications

Used ensure that Mobile Security continues to run in the background on special device types

No

Personal VPN

Used for Web Reputation analysis

No