Account Settings

View your account information, change your account password, and reset your two-factor authentication device.

Access the Account Settings screen using your profile picture in the upper-right corner of the Trend Vision One console.

To enhance your account security, Trend Micro requires using an email address as the sign-in credential to access the Trend Vision One console. If you do not have an account email yet, click specify an email address to add and verify your email address.

Important:

After your account email is added, you must use the account email to sign in to your other Trend Micro SaaS offerings, including the Customer Licensing Portal. Your contact email also changes to the account email.

The following table outlines the options available in the Account Settings screen.

Setting

Description

Contact email

  • If you already have an account email, the contact email is your account email.

    Note:

    You cannot change your contact email.

  • If you do not have an account email, the contact email is the email address that you registered in the Customer Licensing Portal.

    You can click Edit email to change your contact email. The new contact email is also updated in the Customer Licensing Portal.

Password

Click Change password, specify the new password you want to use to access the Trend Vision One console, and click Save.

Note:

For SAML account users, you can change the password only in your IdP system.

Two-factor authentication

Click Reset to disassociate your connected device and receive the setup email instructions.

Note:

For SAML account users, you can reset two-factor authentication only in your IdP system.