The Trend Vision One Connector for
ServiceNow ITSM add-on allows you to manage Trend Vision One Workbench alerts directly in ServiceNow.
On the Trend Vision One console, go to and click Trend Vision One for ServiceNow
Use the copy icons () to obtain the following
On the ServiceNow console, go to .
Click Find in Store. The ServiceNow store opens.
Find the Trend Micro Vision One
Connector add-on using the search bar. Click the app.
The Trend Micro Vision One Connector add-on is installed
on your instance.
On the ServiceNow console, locate the Trend
Micro Vision One Connector add-on using the Application
Configure the add-on settings.
Trend Micro Vision One API endpoint
address (required field): Paste the
Management IP address or hostname that you
obtained from the Trend Vision One console.
Trend Micro Vision One API authentication token (required
field): Paste the Authentication
token that you obtained from the Trend Vision One
Configure the rest of the settings as desired.
ServiceNow begins syncing Workbench alerts from Trend Vision One.
After successfully installing the add-on, ServiceNow
begins syncing Workbench alerts from Trend Vision One. The
initial syncronization pulls only Workbench alerts created within the
past hour. You may need to allow some time before Workbench alerts start