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Privacy and Personal Data Collection Disclosure
- Pre-release Disclaimer
- Pre-release Sub-feature Disclaimer
Trend Vision One Data Privacy, Security, and Compliance
What's New
- September 2023
- August 2023
- July 2023
- June 2023
- May 2023
- April 2023
- March 2023
- Release Notes
Introduction
- Trend Vision One
- Checking the Trend Vision One Service Status
  - SERVICE LEVEL OBJECTIVES FOR TREND VISION ONE (herein this “SLO”)
Getting Started
- Getting Started with Trend Vision One
- Getting Started with Vulnerability Assessment
Risk Insights
- Executive Dashboard
- Attack Surface Discovery
- Operations Dashboard
Dashboards and Reports
- Security Dashboard
  - Customizing the Security Dashboard
  - Protocol Groups in the Scanned Traffic Summary Widget
- Reports
XDR Threat Investigation
- Detection Model Management
- Workbench
  - Alert View
  - Incident View
    - Incident Details
      - Alerts (Incident View)
      - Incident-based Execution Profile
    - Assigning Incidents
- Search App
- Observed Attack Techniques
- Targeted Attack Detection
- Forensics
- Managed Services
- Companion
Threat Intelligence
- Campaign Intelligence
  - Threat Information Screen
- Intelligence Reports
- Suspicious Object Management
  - Suspicious Object List
  - Exception List
    - Adding Exceptions
- Sandbox Analysis
- Third-Party Intelligence
  - TAXII Feeds
    - Configuring a TAXII Feed
  - MISP Feeds
Workflow and Automation
- Security Playbooks
- Response Management
- Third-Party Integration
- API Automation Center
- Service Gateway Management
Zero Trust Secure Access
- Getting Started with Zero Trust Secure Access
- Secure Access Overview
- Secure Access Rules
- Secure Access Resources
- Secure Access History
- Secure Access Configuration
- Troubleshooting Zero Trust Secure Access
Assessment
- Cyber Risk Assessment
Endpoint Security Operations
- Endpoint Inventory 2.0
- Endpoint Inventory
  - Getting Started with XDR for Endpoints
  - Managing the Endpoint List in Endpoint Inventory 1.0
    - Endpoint List Settings in Endpoint Inventory 1.0
- Endpoint Policies
- Trend Cloud One - Endpoint & Workload Security
Endpoint Security Operations (for Standard Endpoint and Server & Workload Protection)
- Getting Started with Trend Vision One Endpoint Security
- Endpoint Inventory
- Standard Endpoint Protection
- Server & Workload Protection
Cloud Security Operations
- Trend Vision One Container Security
- XDR for Containers
  - Getting Started with XDR for Containers
Network Security Operations
- Network Inventory
- Network Intrusion Prevention
Email Security Operations
- Email Account Inventory
  - Email Sensor Management
Mobile Security Operations
- Getting Started with Mobile Security
- Using Mobile Security in Conjunction with MDM Solutions or Azure AD
- Using Mobile Device Director
Service Management
- Product Connector
  - Connecting a Product
  - Required Settings on Supported Products
- Product Instance
- Cloud Accounts
Administration
- User Accounts, Roles, and Single Sign-On (Legacy)
- User Accounts, Identity Providers, and User Roles (July 2023 update)
- Notifications
- Audit Logs
  - User Logs
    - User Log Data
  - System Logs
    - System Log Data
- Console Settings
- License Information
- Credit Usage
- Support Settings
  - Enabling Hypersensitive Mode
Getting Help and Troubleshooting
- Help and Support
  - Creating a Support Case
- Self-Diagnosis

ServiceNow ITSM Integration

The ServiceNow ITSM connector allows you to manage Trend Vision One Workbench alerts directly in ServiceNow.

On the Trend Vision One console, go to Workflow and Automation > Third-Party Integration and click ServiceNow ITSM.
Use the copy icons () to obtain the following settings:
- Management IP address or hostname
- Authentication token
On the ServiceNow console, go to System Applications > All Available Applications > All.
Click Find in Store. The ServiceNow store opens.
Find the Trend Micro Vision One Connector add-on using the search bar. Click the app.
Click Get.
The Trend Micro Vision One Connector add-on is installed on your instance.
On the ServiceNow console, locate the Trend Micro Vision One Connector add-on using the Application Navigator.
Click Properties.
Configure the add-on settings.
1. Trend Micro Vision One API endpoint address (required field): Paste the Management IP address or hostname that you obtained from the Trend Vision One console.
2. Trend Micro Vision One API authentication token (required field): Paste the Authentication token that you obtained from the Trend Vision One console.
Configure the rest of the settings as desired.
Click Save.
ServiceNow begins syncing Workbench alerts from Trend Vision One.

Important:
After successfully installing the add-on, ServiceNow begins syncing Workbench alerts from Trend Vision One. The initial syncronization pulls only Workbench alerts created within the past hour. You may need to allow some time before Workbench alerts start to appear.