Response Data

Trend Vision One tracks and provides feedback on the actions taken on endpoints, email messages, and network events.

After triggering a response to an event or object, you can view the response task status and command details in the Response Management table.

Data

Description

Task ID

The current status of the command sent to the managing server and the unique ID assigned to the task

If you trigger a response for multiple targets, the Response Management app displays the least successful task status for the group. Click the number to view the task status for each target in the group.

Possible task statuses include:

  • In progress... (): Trend Vision One sent the command to the managing server and is waiting for a response

  • Queued (): The managing server queued the command because the Security Agent was offline

  • Successful (): The managing server successfully received the command

  • Partially successful (): One or more of the tasks was unsuccessful

  • Unsuccessful (): An error or time-out occurred when attempting to send the command to the managing server, the Security Agent is offline for more than 24 hours, or the command execution timed out

Important:

The Task status indicates whether the managing server was able to successfully receive and execute the command. If the command target is a Security Agent, the Task status does not necessarily indicate whether the target Security Agent or object successfully executed the command.

If the task status is Queued () or Unsuccessful (), you can click the Resend command () icon to immediately send the exact same command to the managing server.

Action

The command sent to the target

For more information, see Response Actions.

Target

The target that the command attempts to take action on

The type of target determines the actions that are available. For example, the Terminate action is available for processes but not for email messages.

Created from

The location on the Trend Vision One console where the user triggered the response

Created by

The user that triggered the response

Description

The user-defined description of the response or event

Created

The date and time the user triggered the response

Last updated

The last date and time that the Trend Vision One console received data regarding the task

[Additional actions]

Depending on the action taken, additional actions may be available by clicking the options button () at the end of the row

For more information, see Response Actions.