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Privacy and Personal Data Collection Disclosure
- Pre-release Disclaimer
- Pre-release Sub-feature Disclaimer
Trend Vision One Data Privacy, Security, and Compliance
What's New
- May 2023
- April 2023
- March 2023
Introduction
- Trend Vision One
- Checking the Trend Vision One Service Status
  - SERVICE LEVEL OBJECTIVES FOR TREND VISION ONE (herein this “SLO”)
Getting Started
- Getting Started with Trend Vision One
- Getting Started with Vulnerability Prioritization and Assessment
Risk Insights
- Executive Dashboard
- Attack Surface Discovery
- Operations Dashboard
- Security Dashboard
  - Customizing the Security Dashboard
- Report Management
XDR Threat Investigation
- Detection Model Management
- Workbench
  - Alert View
  - Incident View
- Search App
- Observed Attack Techniques
- Targeted Attack Detection
- Forensics and Analysis
  - War Room Tab
    - Workspaces
      - Adding Elements to an Investigation Timeline
  - Packages Tab
    - Evidence Collection
      - Manual Evidence Collection
      - Supported Evidence Types
- Managed Services
Threat Intelligence
- Campaign Intelligence
  - Threat Information Screen
- Intelligence Reports
- Suspicious Object Management
  - Suspicious Object List
  - Exception List
    - Adding Exceptions
- Sandbox Analysis
- Third-Party Intelligence
  - TAXII Feeds
    - Configuring a TAXII Feed
  - MISP Feeds
Workflow and Automation
- Security Playbooks
- Response Management
  - Response Actions
  - Response Data
- Third-Party Integration
- API Automation Center
- Service Gateway Management
Zero Trust Secure Access
- Getting Started with Zero Trust Secure Access
- Secure Access Overview
- Secure Access Rules
- Secure Access Resources
- Secure Access History
- Secure Access Configuration
- Troubleshooting Zero Trust Secure Access
Assessment
- Security Assessment Service
Endpoint Security Operations
- Endpoint Inventory 2.0
- Endpoint Inventory
  - Getting Started with XDR for Endpoints
  - Managing the Endpoint List in Endpoint Inventory 1.0
    - Endpoint List Settings in Endpoint Inventory 1.0
- Endpoint Policies
- Trend Cloud One - Endpoint & Workload Security
Network Security Operations
- Network Inventory
- Network Intrusion Prevention
Email Security Operations
- Email Account Inventory
  - Email Sensor Management
Mobile Security Operations
- Getting Started with Mobile Security
- Mobile Inventory
- Mobile Detection Logs
- Mobile Policy
  - Mobile Policy Data
  - Configuring Mobile Policies
- Risky Mobile Apps
  - Risky Mobile App Data
  - Approved List Data
Point Product Connections
- Product Connector
  - Connecting a Product
  - Required Settings on Supported Products
Account
- Single Sign-On
  - Configuring SAML Single Sign-On
- User Accounts
- User Roles
  - Configuring Custom User Roles
  - Predefined Roles
- Notifications
- Audit Logs
  - User Logs
    - User Log Data
  - System Logs
    - System Log Data
- Console Settings
- License Information
- Credit Usage
- Support Settings
Getting Help and Troubleshooting
- Help Kit
  - Toolbox Resources
  - Simulations
- Self-Diagnosis

Start Remote Shell Session Task

Directly access an endpoint and execute CLI commands or a custom script file during an investigation.

Only users with the Master Administrator or Security Analyst roles can access the Remote Shell response.

After identifying the endpoint to investigate, access the context or response menu and click Start Remote Shell Session.
The Remote Shell screen appears and Trend Vision One attempts to connect to the endpoint.

Note:
Trend Vision One only permits 10 concurrent remote shell sessions per company and does not permit multiple users from accessing the same endpoint concurrently. The target endpoint must be online in order to connect successfully.

If Trend Vision One cannot establish a Remote Shell session within 5 minutes, the connection times out.
Use the CLI to manually type commands or run an existing custom script file.
- Use the Remote Shell console to execute the necessary commands for your investigation.
  
  Type help at any time to view all the commands available.
  Note:
  The remote shell session automatically ends after 2 hours and automatically times out after 10 minutes of inactivity.
- Click Use Custom Script to open the details panel and click Run next to the script file that you want to execute.
  
  Note:
  Trend Vision One only permits you to execute 1 custom script file per session. The target endpoint must be online in order to connect successfully.
After you have completed your investigation, click End Session to terminate the connection to the endpoint.
(Optional) Provide a description for the remote shell session and click End Session.
Note:
Terminating the connection may take a minute to complete. If you close the browser window before clicking End Session, the connection to the endpoint times out after 10 minutes.
Monitor the task status.
1. Open the Response Management app.
2. (Optional) Locate the task using the Search field or by selecting Remote Shell from the Action drop-down list.
3. View the task status.
  - In progress... (): Trend Vision One sent the command to the managing server and is waiting for a response
  - Successful (): The managing server successfully received the command
  - Unsuccessful (): An error or time-out occurred when attempting to send the command to the managing server, the Security Agent is offline, or the command execution timed out
4. Click the Task ID to open the Details panel and Download the session history as a TXT file.