Force Password Reset Task

After identifying a potentially compromised user account, you can force the user to create a new password.

Important:

To perform this action using Azure AD, the Trend Vision One application in Microsoft Azure AD must be assigned the password administrator role.

For more information, see Assigning the Password Administrator Role.

  1. After identifying the potentially compromised user account, access the context or response menu and click Force Password Reset.

    The Force Password Reset Task screen appears.

  2. (Optional) Specify a description for the task.
  3. Click Create.
  4. Monitor the task status.
    1. Open the Response Management app.
    2. (Optional) Locate the task using the Search field or by selecting Force Password Reset from the Action drop-down list.
    3. View the task status.
      • In progress... (): Trend Vision One sent the command to the managing server and is waiting for a response

      • Successful (): The managing server successfully received the command

      • Partially successful (): The task was unsuccessful on one or more IAM service

      • Unsuccessful (): The task was unsuccessful on all connected IAM services