Force Sign Out Task

You can take remediation measures on user accounts that may pose a security risk to your network environment on the Trend Micro Vision One console.

  1. Locate the user account that you want to take action on using the Zero Trust Secure Access or Zero Trust Risk Insights app.
    • Zero Trust Secure Access: Go to the User Information screen.

    • Zero Trust Risk Insights: Go to the User Profile screen.

  2. Click the options icon () and Force Sign Out.

    The Force Sign Out Task screen appears.

  3. (Optional) Specify a description for the task.
  4. Click Create.
  5. Click Grant permission to authorize Trend Micro Vision One to access user data and enforce user access policies on your Microsoft Azure AD.

    This step is required only when the Azure AD data source permissions in the Zero Trust Risk Insights app are not enabled. For more information, see the Azure AD data source in Configuring the Data Source for Risk Analysis.

    Granting these permissions automatically enables the data upload permission and policy enforcement permission of the Azure AD data source.

  6. Click Accept.

    Trend Micro Vision One creates the task and displays the current action status on the Access Control History screen.

  7. Monitor the task status.
    1. Click View task status in the success message that pops up in the lower right corner.

      The Remediation Logs tab on the Access Control History screen appears.

      You can also go directly to Access Control History > Remediation Logs, and locate the task using the search field.

    2. View the task status under Action status.
      • In progress... (): Trend Micro Vision One sent the command to the enforcement point and is waiting for a response

      • Successful (): The enforcement point successfully received and executed the command

      • Unsuccessful (): An error or time-out occurred when attempting to send the command to the enforcement point


      The task status indicates whether the enforcement point was able to successfully receive and execute the command. It may take a few minutes for the process to complete.