Block Sender Task

You can take preventive blocking measures on email senders that may pose a security risk to your users using context menus on the Trend Micro Vision One console.

Important: The Block Sender Task has been deprecated and merged with the Add to Block List Task. For more information, see Add to Block List Task.

After adding to the Blocked Senders list in Cloud App Security, Cloud App Security quarantines email messages sent by the email address.

  1. After identifying the sender to block, access the context or response menu and click Block Sender.

    The Block Sender Task screen appears.

  2. Confirm the targets of the response.
  3. (Optional) Specify a Description for the response or event.
  4. Click Create.

    Trend Micro Vision One creates the task and displays the current command status on the Response Management app.

  5. Monitor the task status.
    1. Open the Response Management app.
    2. (Optional) Locate the task using the Search field or by selecting Block Sender from the Action drop-down list.
    3. View the task status.
      • In progress... (): Trend Micro Vision One sent the command to the managing server and is waiting for a response

      • Successful (): The managing server successfully received the command

      • Unsuccessful (): An error or time-out occurred when attempting to send the command to the managing server

    If you determine that the email address is no longer a threat, you can remove the sender from the list by sending the Remove from Block List command.

    For more information, see Remove from Block List Task.