Installing an On-Premises Gateway

TMWS supports the following environments for the on-premises gateway: VMware ESXi 6.7 and later.

Before you begin installing the gateway, make sure your device meets the minimum system requirements:

  • CPU: 12 cores, 2 threads

  • RAM: 16 GB

  • Disk size: 150 GB (for installation)

The steps outlined below detail how to install the TMWS on-premises gateway on a Virtual Machine (VM) of an ESXi server with version 6.7.

  1. Log on to the management console, go to Gateways , and then click Add On-Premises Gateway.
  2. On the Add On-Premises Gateway window that appears, click Download the installation package to download the installation package to your device, and then upload it to the ESXi server that you use to create a VM for the installation.
  3. Perform the following to create a VM.
    1. Log on to the vCenter or ESXi console.
    2. Select an ESXi server or a resource pool on an ESXi server, and then right-click on it.
    3. Select New Virtual Machine.

      The New Virtual Machine screen appears.

    4. On the Select a creation type tab, select Create a new virtual machine and click NEXT.
    5. On the Select a name and folder tab, specify a unique name for the VM, select a location for the VM, and then click NEXT.
    6. On the Select a computer resource tab, select the destination computer resource and click NEXT.
    7. On the Select storage tab, select the storage for the configuration and disk files, and click NEXT.
    8. On the Select compatibility tab, select the current version and later, and click NEXT.
    9. On the Select a guest OS tab, select Linux from the Guest OS Family drop-down list and CentOS 7 (64-bit) from the Guest OS Version drop-down list, and click NEXT.

      If CentOS 7 (64-bit) is not available, select CentOS 4/5 or Later (64-bit).

    10. On the Customize hardware tab, configure the following and click NEXT.
      • Specify New hard disk to no less than 150 GB.

      • Set New CD/DVD Drive to Datastore ISO File.

      • Select Connect At Power On.

      • Click BROWSE... and select the uploaded ISO file in CD/DVD Media.

      • Configure the other options as necessary.

    11. On the Ready to complete tab, check your settings and click FINISH.
    12. Wait until the VM is successfully created, and right-click on the VM.
    13. Select Power > Power On.
    14. Open the console of the VM.

      The TMWS on-premises gateway installation wizard appears.

  4. On the TMWS On-Premises Gateway Installation Menu screen, select Install TMWS on-premises gateway (EN).
  5. View the disk information to use for the installation and click Continue.
  6. On the Hardware Profile screen that appears, view the hardware settings for the on-premises gateway and click Continue.
  7. On the Repartition Disks warning screen that appears, click Continue.
  8. Wait a few minutes until the installation is completed.

    The system will reboot automatically.

  9. Log in to the machine as the root user through the command console, and then press Enter to set a password.

    The password must contain at least 8 characters, including uppercase characters, lowercase characters, numbers, and special characters.


    You will also use this password to log on to the on-premises gateway web console.

  10. Run the following command after you first log in:


  11. Run the following command to enter the privileged mode:


  12. Run the following command to configure basic network settings:

    configure network basic

  13. Specify a value for each of the following fields and press Enter.
    • Host name: The host name of the VM

    • Data interface: The NIC used by the on-premises gateway to transmit data

      The default value is eth0. You can change the data interface on the on-premises gateway web console after the installation is completed.

    • method: Whether to use static or dynamic IP address assignment

      Continue to configure the following based on the method you select.

      • static: IPv4 address, IPv4 subnet mask, IPv4 gateway, preferred DNS, and alternate DNS (optional)

      • dhcp: Preferred DNS and alternate DNS (optional)

  14. Type Y or y to confirm the settings and restart the machine.

    The on-premises gateway installation is completed.

You can log in to the machine to change the root user password or other settings through the command console with the following information:

  • Username: root

  • Password: The password you configured when you first logged in.

You can log on to the on-premises gateway web console with the following information:

  • Logon URL: https://<your-on-premises-gateway-IP-address-or-FQDN>

  • Username: admin

  • Password: The same password as that for the root user