License Information

Licensing information is read-only. Most data should be configured in the Customer Licensing Portal (CLP) website at https://tm.login.trendmicro.com.

  1. Go to Administration > License Information.
  2. View your license information.

    TMWS provides three types of licenses. Standard and Advanced are two main licenses. The following shows the disabled features of each license type:

    License Type

    Disabled Features

    Advanced

    None

    Standard

    • Cloud Virtual Analyzer

    • Data Loss Prevention

    • Cloud application access control

    • On-premises gateways more than 50

    Add-on

    None

    Note:

    An add-on license is NOT a standalone license. It goes with the Standard license to provide all features of the Advanced license.

    Companies already with a Standard license can purchase this add-on to upgrade their TMWS service to use all the features of the Advanced license.

    The activation code and expiration date are subject to the Standard license. If your Standard license expires, the TMWS service will become unavailable. If your add-on license expires while your Standard license is still valid, only the features for the Standard license will be available.

    Each license has four periods. The following describes each period and the corresponding customer behavior available for a main license.

    Period

    Description

    Active period

    Starts immediately after the license creation time. During this period,

    • You can use all available features of the license.

    • You can view the license status on the License Information screen.

    • Updates to the license on the CLP console can be automatically synchronized to TMWS.

    • You can directly access the TMWS management console from the CLP console.

    • You can provision TMWS from the CLP console.

    Grace period

    Starts immediately after the end time of the active period. During this period,

    • You can use all available features of the license.

    • You can view the license status on the License Information screen.

    • Updates to the license on the CLP console can be automatically synchronized to TMWS.

    • You can directly access the TMWS management console from the CLP console.

    • You can provision TMWS from the CLP console.

    Expiration period

    Starts immediately after the end time of the grace period and lasts for three months. During this period,

    • You cannot use the TMWS virtual gateways.

    • You can view the license status on the License Information screen.

    • Updates to the license on the CLP console can be automatically synchronized to TMWS.

    • You can directly access the TMWS management console from the CLP console.

    • You cannot provision TMWS from the CLP console.

    Deprovision period

    Starts immediately after the end time of the expiration period and ends when the company data is completely deleted from the TMWS system. During this period,

    • Trend Micro automatically deprovisions your company and deletes the service data from the TMWS system.

    • You cannot use all available features of the license.

    • You cannot log on to the TMWS management console.

    • The license becomes invalid.

    • You cannot provision TMWS or access the TMWS management console from the CLP console.

  3. Read the License Agreement carefully before you use TMWS.
  4. To upgrade or renew your license, click Trend Micro Sales or Trend Micro Reseller to find your region sales or reseller before the end time of the expiration period.
  5. To update or view your organization's account information in the CLP website, click Account Home.