After the TMWS Agent app, app configuration policy, and configuration profile are added to Intune and made available on the managed devices, instruct users to configure settings on their devices.
A message appears, indicating that the TMWS Agent app has retrieved the user data and is ready for VPN configuration.
If the user data is not available yet, instruct the user to log on to the Intune Company Portal app, go to Devices > <the device that the user is currently using> > Check Status to synchronize the changes, and then open the TMWS Agent app to try again.
An alert appears, indicating that the TMWS Agent app will add VPN configurations to the device.
The TMWS Agent is disconnected by default.
The TMWS Agent is connected on the device.
The user can view the newly installed profile from Settings > General > VPN.
If the connection status for TMWS is Yes, TMWS is working properly on the device.
If another user signs in to the Company Portal to use the device, instruct this user to disconnect and re-connect the TMWS Agent app to update the user data and use the app.