Zero Trust Actions

Zero Trust actions allow you to directly respond to risks without leaving the Trend Micro Vision One console.

You can take specific actions on users, devices, or their app/URL access activity manually or automatically based on risk status. After triggering an action, the Zero Trust Secure Access app creates a task and sends the command to the respective enforcement point.

Note:

Actions taken manually take precedence over the automated control configured in secure access rules.

The following table describes the actions you can take on users and devices found in your environment for risk remediation.

Action

Description

Disable User Account

Signs the user out of all active application and browser sessions of the user account. It may take a few minutes for the process to complete. Users are prevented from signing in any new session.

For more information, see Disable User Account Task.

Force Sign Out

Signs the user out of all active application and browser sessions of the user account. It may take a few minutes for the process to complete. Users are not prevented from immediately signing back in the closed sessions or signing in new sessions.

Note:

This action is not available for users on your Active Directory (on-premises) server.

For more information, see Force Sign Out Task.

Force Password Reset

Signs the user out of all active application and browser sessions, and forces the user to create a new password during the next sign-in attempt. It may take a few minutes for the process to complete.

Note:

For extra security, require multi-factor authentication (MFA) before allowing users to change passwords.

For more information, see Force Password Reset Task.

Enable User Account

Allows the user to sign in to new application and browser sessions. It may take a few minutes for the process to complete. The user's subsequent sign-in attempts and access requests follow the control by secure access rules.

For more information, see Enable User Account Task.

Isolate Endpoint

Disconnects the target endpoint from the network, except for communication with the managing Trend Micro server product

For more information, see Isolate Endpoint Task.

Restore Connection

Restores network connectivity to an endpoint that already applied the Isolate Endpoint action

For more information, see Restore Connection Task.

Monitor Sign-In Attempt

Allows the user to continue with all active application and browser sessions and sign in to new application and browser sessions, and shows the detection on the Secure Access History screen

Monitor Internal App Access

Allows the access to internal apps configured on Trend Micro Vision One, and shows the activity on the Secure Access History screen

Block Internal App Access

Blocks access to internal apps configured on Trend Micro Vision One, and shows the activity on the Secure Access History screen

For more information, see Block Internal App Access Task.

Unblock Internal App Access

Allows access to internal apps configured on Trend Micro Vision One

For more information, see Unblock Internal App Access Task.

Allow Internal App Access

Allows the access to internal apps configured on Trend Micro Vision One, but does not show the activity on the Secure Access History screen

Block Cloud App/URL Access

Blocks the access to cloud apps and external URLs on the internet, and shows the activity on the Secure Access History screen

For more information, see Block Cloud App and URL Access Task.

Unblock Cloud App/URL Access

Allows access to cloud apps and external URLs on the internet

For more information, see Unblock Cloud App and URL Access Task.

Allow Cloud App/URL Access

Allows the access to cloud apps and external URLs on the internet, but does not show the activity on the Secure Access History screen

For more information about how to use the Zero Trust actions in Secure Access rules, see Secure Access Rules.