Service Gateway Appliance System Requirements

View detailed Service Gateway system requirements based on service deployment

The Service Gateway virtual appliance supports deployment on VMware ESXi 6.5, 6.7, or 7.0, and on Windows Server 2019 and 2022 with Hyper-V enabled. Nested virtual machines are not supported.

Important:

When configuring multiple services, you must allocate the minimum virtual CPU and virtual memory requirement per service to ensure proper functionality.

For example, to configure a Service Gateway with the minimum requirements for both "Log forwarding" and "TippingPoint policy management" (rounding up to logical units):

  • Virtual CPUs: 1 + 0.5 = 2 CPUs

  • Virtual memory: 2GB + 786MB = 3GB

Service

Virtual CPUs (Minimum / Recommended)

Virtual Memory (Minimum / Recommended)

Virtual NICs

Supported Products

Firmware

2 / 4

4 GB / 8 GB

1

 

ActiveUpdate

1 / 2

2 GB / 4 GB

1

  • Apex One / OfficeScan 11-14

  • Deep Discovery Inspector 5.6-6.2, 6.5

  • Deep Security 10-20

On-premises directory connection

2 / 4

4 GB / 8 GB

1

Forward proxy

3 / 6

4 GB / 8 GB

1

Endpoint agents installed on the following operating systems:

  • Windows

  • macOS

Log forwarding

1 / 2

2 GB / 4 GB

1

TippingPoint Security Management System 5.5.4 and above

Requires an API key. To obtain the key, go to Workflow and Automation > Service Gateway Management and click Manage API Key.

Nessus Pro

0.5 / 1

500 MB / 1 GB

1

Nessus Pro

For more information, see Nessus Pro Integration.

Smart Protection Services

2 / 4

2 GB / 4 GB

1

For more information on Smart Protection Services support, see Products and Services supported by Service Gateway Smart Protection Services.

Suspicious Object List synchronization

1 / 2

2 GB / 4 GB

1

  • Deep Discovery Inspector 5.8 SP1 and above

  • Deep Discovery Analyzer 7.1 and above

  • TippingPoint Security Management System 5.5.4 and above

Requires an API key. To obtain the key, go to Workflow and Automation > Service Gateway Management and click Manage API Key.

Syslog Connector

2 / 4

500 MB / 1 GB

1

For more information, see Third-Party Integration.

Third-party intelligence synchronization

1 / 2

2 GB / 4 GB

1

For more information, see Third-Party Integration.

TippingPoint policy management

0.5 / 0.5

768 MB / 768 MB

1

  • Network Intrusion Prevention

  • TippingPoint Security Management System 5.5.4 and above

Zero Trust Secure Access On-Premises Gateway

4 / 12

8 GB / 16 GB

1

For more information, see Internet Access Configuration.

Note:
  • The virtual CPUs require a minimum speed of 2.3 GHz with hyper-threading support, Virtualization Technology (VT), and 64-bit architecture.

  • The virtual disk requires a minimum size of 200 GB.

  • For VMware ESXi deployments, Service Gateway only supports the VMXNET3 network adapter with a minimum speed of 1000 Mb/s.

  • System requirements for services do not include firmware. When estimating requirements, add firmware to the services you want to use.

    For example, the minimum system requirements for a virtual appliance with ActiveUpdate is 3 virtual CPUs (2 + 1) and 6 GB virtual memory (4 + 2) in total.