Service Gateway appliance system requirements

Trend Micro recommends the following minimum specifications.

The Service Gateway virtual appliance supports deployment on VMware ESXi 6.5, 6.7, or 7.0, and on Windows Server 2019 and 2022 with Hyper-V enabled. Nested virtual machines are not supported.

Service

Virtual CPUs (Minimum / Recommended)

Virtual Memory (Minimum / Recommended)

Virtual NICs

ActiveUpdate

2 / 4

4 GB / 8GB

1

Smart Protection Services

3 / 6

4 GB / 8 GB

1

Suspicious Object List synchronization

2 / 4

4 GB / 8 GB

1

Third-party intelligence synchronization

2 / 4

4 GB / 8 GB

1

Log forwarding

1 / 2

2 GB / 4 GB

1

Active Directory connection

2 / 4

4 GB / 8 GB

1

Forward proxy

4 / 8

6 GB/ 12 GB

1

All services

12 / 24

18 GB / 36 GB

1

Note:
  • The virtual CPUs require a minimum speed of 2.3 GHz with hyper-threading support, Virtualization Technology (VT), and 64-bit architecture.

  • The virtual disk requires a minimum size of 500 GB.

  • For VMware ESXi deployments, Trend Micro only supports the VMXNET3 network adapter with a minimum speed of 1000 Mb/s.