Managing the Endpoint List in Endpoint Inventory 2.0

Check XDR status and manage endpoint agents.

The following table outlines the actions available in the Endpoint List tab.

Action

Description

Filter endpoints

Filter endpoints by specifying the endpoint name, or by clicking one of the status buttons available.

  • All - Displays a list of all the endpoints in your environment with the agent installed

  • No features enabled - Displays a list of all endpoints without any XDR features enabled

  • Action required - Displays a list of all endpoints that encountered issues while attempting to install XDR

Retry installing XDR components

Reinstall XDR components by selecting endpoints, and then clicking Retry

Note:

You may be able to resolve some issues by attempting to Retry installation. For other issues, contact your support provider.

Remove endpoints from list

Remove endpoints from the list by selecting endpoints, and then clicking Remove

Important:

Removing an endpoint from the Endpoint List permanently disables the agent but does not uninstall the agent program or prevent the agent from sending data to Trend Micro.

  • To stop data collection, uninstall the Endpoint Basecamp program from the endpoint.

  • To restore visibility to endpoints, reinstall Endpoint Basecamp. For Mac and Linux endpoints with removed agents, run the uninstall tool before reinstalling the Endpoint Basecamp program. Contact your support provider for the uninstall tool.

Pin Endpoints

Pin endpoints to temporarily override grouping criteria. Endpoints will remain in pinned groups until clicking Unpin from Group or pinning them to a new group from the endpoint list. Endpoints can only be pinned to one group at a time.

Configure global endpoint settings

Endpoint management provides the following global settings that affect all endpoints that report to Trend Micro Vision One:

  • Inactive agent removal: Automatically remove inactive agents from the list.

  • Agent bandwidth throttling: Limit the bandwidth agents can use when downloading components and upgrades.

For more information, see Endpoint List Settings.