Singapore - Firewall Exceptions for Service Gateway

Note:

The FQDNs listed below are for Service Gateway only. For a full list of all FQDNs and firewall exceptions, see Singapore - Firewall Exceptions.

Table 1. Service Gateway FQDNs

Description

Service Gateway Version

FQDN

Remote Shell for Troubleshooting Service Gateway

2.0

sgi-tunneling.sg.xdr.trendmicro.com

Setting Synchronization for Service Gateway

2.0

sgi-iot.sg.xdr.trendmicro.com

Web Reputation Service for Service Gateway SPS

1.0 and 2.0

sg-tmsps10-en.url.trendmicro.com

Web Inspection Service for Service Gateway SPS

1.0 and 2.0

sg-tmsps10-en-wis.trendmicro.com

Community File Reputation Service for Service Gateway SPS

1.0 and 2.0

sg-tmsps100-en-census.trendmicro.com

Community Domain/IP Reputation Service for Service Gateway SPS

1.0 and 2.0

sg-tmsps100-en-domaincensus.trendmicro.com

Certified Safe Software Service for Service Gateway SPS

1.0 and 2.0

grid-global.trendmicro.com

Mobile App Reputation Service for Service Gateway SPS

1.0 and 2.0

rest.mars.trendmicro.com

Goodware File Reputation Service for Service Gateway SPS

1.0 and 2.0

sg-tmsps10-en.gfrbridge.trendmicro.com

Service Gateway internal Smart Protection Server

1.0 and 2.0

sg-tmsps10-p.activeupdate.trendmicro.com/activeupdate/

Firmware update for Service Gateway virtual appliance

1.0

ase1-external.asg.xdr.trendmicro.com

Services update for Service Gateway virtual appliance, such as Smart Protection Service , ActiveUpdate service, SO List synch service and Third-party intelligence sync service etc.

1.0

049597112809.dkr.ecr.ap-southeast-1.amazonaws.com

Notification/push channel for Service Gateway virtual appliance.

1.0

a1v3de23inj3up-ats.iot.ap-southeast-1.amazonaws.com

Debug log collection via CLI and firmware update package for Service Gateway virtual appliance.

1.0

sg-v1-sg-cdt-log.s3.ap-southeast-1.amazonaws.com

Table 2. Required XDR Services

Service

FQDN

Description

Portal (UIC)

portal.sg.xdr.trendmicro.com

Major portal access to XDR console

Service Platform

api.sg.xdr.trendmicro.com

api-cert.sg.xdr.trendmicro.com

Public API and other connection services

Upload Center

upload.sg.xdr.trendmicro.com

File collection or other services that operate by customer to upload files to XDR

Note:

Required for Service Gateway 2.0 service and firmware update for virtual appliance.

Table 3. Global ActiveUpdate URLs for Service Gateway 1.0/2.0

Product/Service

Version

ActiveUpdate URL

Apex One

All versions

osce14-p.activeupdate.trendmicro.com/activeupdate

Deep Discovery Inspector

6.2

ddi62-p.activeupdate.trendmicro.com/activeupdate

6.0

ddi60-p.activeupdate.trendmicro.com/activeupdate

5.8

ddi58-p.activeupdate.trendmicro.com/activeupdate

5.7

ddi57-p.activeupdate.trendmicro.com/activeupdate

5.6

ddi56-p.activeupdate.trendmicro.com/activeupdate

Deep Security

All versions

ipv6-iaus.trendmicro.com/iau_server.dll

OfficeScan

XG

osce12-p.activeupdate.trendmicro.com/activeupdate

11.0

osce11-p.activeupdate.trendmicro.com/activeupdate