Service Gateway Appliance System Requirements

Service Gateway requires the following minimum specifications.

The Service Gateway virtual appliance supports deployment on VMware ESXi 6.5, 6.7, or 7.0, and on Windows Server 2019 and 2022 with Hyper-V enabled. Nested virtual machines are not supported.

Service

Virtual CPUs (Minimum / Recommended)

Virtual Memory (Minimum / Recommended)

Virtual NICs

Supported Products

ActiveUpdate

2 / 4

4 GB / 8GB

1

  • Apex One / OfficeScan 11-14

  • Deep Discovery Inspector 5.6-6.0, 6.5

  • Deep Security 10-20

Active Directory connection

2 / 4

4 GB / 8 GB

1

Active Directory services (on-premises) supported on the following Windows operating systems:

  • Windows Server 2022

  • Windows Server 2019

  • Windows Server 2016

  • Windows Server 2012

For more information, see Third-Party Integration.

Forward proxy

4 / 8

6 GB/ 12 GB

1

Trend Micro Vision One endpoints with the following operating systems:

  • Windows
  • macOS

Log forwarding

1 / 2

2 GB / 4 GB

1

TippingPoint Security Management System 5.5 Patch 1 and above

Requires an API key. To obtain the key, go to Workflow and Automation > Service Gateway Management and click Manage API Key.

Smart Protection Services

3 / 6

4 GB / 8 GB

1

For more information on Smart Protection Services support, see Products and Services supported by Service Gateway Smart Protection Services.

Suspicious Object List synchronization

2 / 4

4 GB / 8 GB

1

  • Deep Discovery Inspector 5.8 SP1 and above

  • Deep Discovery Analyzer 7.1 and above

  • TippingPoint Security Management System 5.5 and above

Requires an API key. To obtain the key, go to Workflow and Automation > Service Gateway Management and click Manage API Key.

Third-party intelligence synchronization

2 / 4

4 GB / 8 GB

1

For more information on integrating third-party applications, see Third-Party Integration.

Note:
  • The virtual CPUs require a minimum speed of 2.3 GHz with hyper-threading support, Virtualization Technology (VT), and 64-bit architecture.

  • The virtual disk requires a minimum size of 500 GB.

  • For VMware ESXi deployments, Service Gateway only supports the VMXNET3 network adapter with a minimum speed of 1000 Mb/s.