Enable User Account Task

After verifying the safety of a disabled user account, you can re-enable the account.

  1. After verifying the safety of a disabled user account, access the context or response menu and click Enable User Account Task.

    The Enable User Account Task screen appears.

  2. (Optional) Specify a description for the task.
  3. Click Create.
  4. Monitor the task status.
    1. Open the Response Management app.
    2. (Optional) Locate the task using the Search field or by selecting Force Password Reset from the Action drop-down list.
    3. View the task status.
      • In progress... (): Trend Micro Vision One sent the command to the managing server and is waiting for a response

      • Successful (): The managing server successfully received the command

      • Partially successful(): The task was unsuccessful on one or more IAM service

      • Unsuccessful (): The task was unsuccessful on all connected IAM services