Disable User Account Task

After identifying a potentially compromised user account, you can disable the account.

  1. After identifying the potentially compromised user account, access the context or response menu and click Disable User Account Task.

    The Disable User Account Task screen appears.

  2. (Optional) Specify a description for the task.
  3. Click Create.
  4. Monitor the task status.
    1. Open the Response Management app.
    2. (Optional) Locate the task using the Search field or by selecting Force Password Reset from the Action drop-down list.
    3. View the task status.
      • In progress... (): Trend Micro Vision One sent the command to the managing server and is waiting for a response

      • Successful (): The managing server successfully received the command

      • Partially successful(): The task was unsuccessful on one or more IAM service

      • Unsuccessful (): The task was unsuccessful on all connected IAM services