Configuring Email Notifications

Set up email lists to send notifications to specified receipients.

Set up and configure a list of email recipients to ensure that the appropriate recipients always receive the latest notifications. You can configure each notification with its own recipient list.

  1. Go to Administration > Notifications.
  2. Click the notification type to open the settings panel.
  3. If applicable, select the Frequency to control how often you receive notifications.
    Note:

    Changing the Frequency setting affects both email notifications and webhook notifications.

  4. On the Email tab, perform the following steps:
    1. Specify the notification recipients by typing email addresses or selecting from the list of Trend Micro Vision One accounts that display.
      Note:

      Recently created Trend Micro Vision One accounts may take some time before appearing in the list.

    2. Click the Send Test Message button to send a test notification.
      Note:
      • To ensure only new recipients receive the test notification, enable Send only to newly added recipients. If you did not add any new recipients, the notification does not send a test message.

      • Resending a test message requires a few minutes.

  5. If applicable, configure the additional email options:
    • Expanded impact scope details: Enabling this option includes detailed alert information in email notifications.

    • Expanded response task details: Enabling this option includes detailed alert information in email notifications.

    Warning:

    Expanded details contain potentially sensitive information about your environment. Ensure only people with appropriate permissions are included in the recipient list.

  6. Click Save.