Using the Unlock Feature

Trend Micro Security (for Mac) administrators control security settings of all Trend Micro Security (for Mac) agents in the network. Depending on administrator-configured settings, specific features may be locked.

The Trend Micro Security (for Mac) agent unlock feature grants temporary administrative privileges, allowing access to specific features. Administrators can use this to troubleshoot problems locally, without having to change global/server settings. An administrator's password is required to unlock administrative privileges.

On a configuration screen, the lock button indicates the setting of the unlock feature.

Lock Button

Lock Feature Settings

The unlock feature is disabled. The feature is locked.

The unlock feature is enabled. Temporary administrative privileges are granted to allow access to the locked feature in the Trend Micro Security (for Mac) agent.

To use the unlock feature, click the lock button () on a configuration screen. Provide the administrator password and then click OK.

To lock an unlocked feature again, click the lock button ().