Enabling Certified Safe Software Service

The Certified Safe Software Service queries Trend Micro datacenters to verify the safety of a program detected by antivirus scans. Enable Certified Safe Software Service to reduce the likelihood of false positive detections.
  1. Navigate to Agents > Global Agent Settings > Certified Safe Software Service.
  2. Select Certified Safe Software Service.
  3. Select Enable Certified Safe Software Service for antivirus scan.
  4. Click Save.