TrendLabs

TrendLabsSM is the global antivirus research and support center of Trend Micro. Located on three continents, TrendLabs has a staff of more than 250 researchers and engineers who operate around the clock to provide you, and every Trend Micro customer, with service and support.

You can rely on the following post-sales service:

  • Regular virus pattern updates for all known "zoo" and "in-the-wild" computer viruses and malicious codes

  • Emergency virus outbreak support

  • Email access to antivirus engineers

  • Knowledge Base, the Trend Micro online database of technical support issues

TrendLabs has achieved ISO 9002 quality assurance certification.