Install Trend Micro Security (for Mac) on an OfficeScan 10.0, 10.5, or 10.6 server:
Open a text file and add the following:
[SQLSERVER2005] SQLACCOUNT="NT AUTHORITY\SYSTEM" [SQLSERVER2008] SQLSVCACCOUNT="NT AUTHORITY\SYSTEM"
Save the file as InstallCfgFile.ini under the ...OfficeScan\PCCSRV\Admin\Utility\SQL folder.
Install Trend Micro Security (for Mac) on an OfficeScan 11 server:
Go to the ...OfficeScan\PCCSRV\Admin\Utility\SQL folder.
Open the InstallCfgFile.ini file using a text editor.
Change the SQLSVCACCOUNT value setting from NT AUTHORITY\NETWORK SERVICE to NT AUTHORITY\SYSTEM.
Save the file.
The size of the file to be downloaded displays beside the Download button.
Plug-in Manager downloads the package to <OfficeScan server installation folder>\PCCSRV\Download.
<OfficeScan server installation folder> is typically C:\Program Files\Trend Micro\OfficeScan.
You can navigate away from the screen during the download.
If you encounter problems downloading the package, check the server update logs on the OfficeScan web console. On the main menu, click Logs > Server Update Logs.
The installation starts.