Can my administrator remotely access data on my phone?
No. Your administrator cannot access data on your phone
remotely. Only the location of the device can be tracked if you explicitly
allow your administrator to track the location. This is turned off by
default. To change the settings, go to .
Can I remotely lock my device?
Yes. You can
remotely lock your device. Go to . For more information, refer to Locking Devices.
Can I remotely wipe all the data off my
device?
Yes. You can remotely wipe all the data of your iOS or Android device, with the exception of the
contents on the SD card, if any. Go to . For more information, refer to Wiping
Devices.
I do not want my device managed by anyone else but me.
What can I do?
Warning: This procedure might make your
device vulnerable to threats.
Go to . If you are using an Android device, you also need to
manually uninstall Hosted Mobile Security Agent after un-enrollment.
In Hosted Mobile Security, what is a passcode and what is
a password?
A passcode is the security combination used to
unlock your device. Your passcode can be changed on your device. A
password is the security combination used to access end-user portal. Your password can be changed on the end-user portal.
