Add, provision, and verify the domains you want to manage through Trend Micro Email Security.
For details, see Adding a Domain.
Synchronize with LDAP servers using the Directory Synchronization Tool if IMSS or IMSVA has enabled LDAP settings.
The Directory Synchronization Tool is available under Administration > Directory Management.
For details, refer to Directory Synchronization Tool User's Guide.
On the IMSS or IMSVA management console, go to Administration > Updates > System & Applications and check the build number.
If the build number does not meet the following requirements, install the latest service pack and hotfix.
Enable the hidden key in the IMSS or IMSVA admin database by running the following SQL statements:
IMSS and IMSVA use the same configuration file imss.ini.
insert into tb_global_setting (section, name, value, inifile)
values ('imp_exp', 'enable_ems_migrate', '1', 'imss.ini');
Export configuration files from the IMSS or IMSVA management console under Administration > Import/Export.