Changing the Password of a Subaccount or Superadmin Account


If you have a Business Account on the Customer Licensing Portal or Licensing Management Platform, sign in to your account and follow the instructions provided there to change your password. Trend Micro recommends changing your password regularly.

The password cannot be changed for a disabled subaccount or superadmin account.

  1. Go to Administration > Administrator Management > Account Management.
  2. Select the subaccount or superadmin account for which you want to change the password, and then click Reset Password.

    Trend Micro Email Security generates a new password for the subaccount or superadmin account, and sends it to the account owner through an email message.