Adding and Configuring a Subaccount

  1. Go to Administration > Administrator Management > Account Management.
  2. Click Add Subaccount.

    The Add Subaccount screen appears.

  3. Configure the following information on the screen:
    • Subaccount Basic Information: type the account name and email address.


      If you want to enable single sign-on for this subaccount, the email address specified here will be used to map to its equivalent from your identity provider to verify the identity of this subaccount. Therefore, set up the subaccount with the email address used by your identity provider.

    • Select Permission Types: select permissions from the Predefined Permission Types drop-down list, or configure permissions for each of the feature manually.

      • When you assign the read-only quarantine permissions, you can control whether to include the permissions for viewing the quarantined message details and downloading quarantined messages. By default, these permissions are included.

      • A subaccount has no permission to add or delete domains, even if that subaccount has Full Control permission over the domains. Only the Business Account and superadmin accounts can perform such operations.

    • Select Domains: select domains that the account can manage.

      • My organization: select the entire organization for the subaccount to manage.


        Selecting My organization does not grant the subaccount permission to add or delete domains. It just enables the subaccount to use organization-level features such as creating an organization-level policy rule.

        If My organization is selected, the subaccount can manage the new domains added by the Business Account in the future.

      • Specify: select one or more domains for the subaccount to manage.

  4. Click Save.

    Trend Micro Email Security sends an email message with logon information to the newly created account owner.


    The Reset Password button resets the password and sends a new notification message to the account owner.